We want you as a customer for life.
Throckmorton’s Watch and Jewelry is built on a foundation of over 40 years of quality workmanship and excellent customer service in Austin, Texas. From watch batteries and Rolex repair to ring sizing and custom bridal, we offer in-house services completed by honest professionals who aren’t looking to make a sale, but are looking to make a lifelong customer.
Throckmorton’s Watch and Jewelry stands behind the quality and style of all of our carefully chosen watch and jewelry lines. We try to carry unique and beautiful pieces in a variety of price points and styles. You can shop for fine gold and diamond jewelry, Swiss-made mechanical watches, contemporary sterling, unique gemstone jewelry, rugged military grade watches, knives of the best craftsmanship on the planet and more, all in one store. Throckmorton’s only carries watch lines that allow us to order their authentic parts so all watches we sell can be repaired in-house.
Our customer service staff doesn’t work on commission, so you won’t be sold, but you will be valued as a customer no matter your budget or purchase size. We are a local small business that understands the emotional and financial complexities of jewelry. So, whether you buy a 2-carat diamond engagement ring or a sterling bracelet for your sister, you can expect the same friendly and professional help.
The same goes for our watchmakers and jewelers. You will receive the same quality of service when you bring in your Seiko for a battery change as you will for bringing in your Rolex for service. Repairing a sterling necklace will yield the same attention to detail as designing a new wedding set. We don’t want you as a customer for just today; we want you as a customer for life.